Support Center

Support for GTE Engineering rebuild services, PEGA Clutch products, existing orders and technical inquiries. Choose the option below to reach the relevant information or submit your request.

Order & shipment support

Check shipment progress using your tracking details. For order questions or rebuild progress, contact our team with your order or invoice number.

Track your order

Technical assistance

For questions about a GTE Engineering rebuild or PEGA Clutch product, provide the part number, vehicle details, symptoms and any diagnostic reports.

Contact technical support

Warranty requests

Submit your purchase and installation records with a clear description of the concern. Eligibility, inspection and any remedy are subject to the applicable warranty terms.

Submit a warranty request

Sending a component for rebuilding

Review the shipping checklist before preparing your component. Contact our team for the instructions relevant to your rebuild or return.

View shipping instructions

What to include with your inquiry

  • Your name, contact details and order or invoice number, if applicable.
  • The product or component name and its part number.
  • Vehicle year, make, model and transmission type.
  • A description of the concern, when it occurs, and any relevant photos, fault codes or workshop test results.

For warranty requests, review the Warranty and Rebuild Coverage page for required documentation and the applicable conditions.

Product guides & technical resources

Explore system explanations and service information in our Rebuild & Product Guides. Additional technical bulletins, downloads and frequently asked questions are linked below.

For a workshop service inquiry or appointment request, contact GTE Engineering.

Support process overview
GTE Engineering four-step warranty claim process: submit, review, approval and RMA, then repair or replacement.GTE Engineering four-step technical support process: submit a ticket, review, diagnostics and resolution.

These diagrams provide an overview. Refer to the current warranty terms and the instructions provided for your request.